Buying baby and kids' skincare online can feel like a bit of a gamble, right? What if you pick the wrong product, it irritates their delicate skin, or—yikes!—a new rash appears? Or maybe you’ll love it so much, you’ll worry it’ll sell out!
We totally get it! That’s why we’ve created this friendly FAQ to answer all your questions. Need to know more? Just email us at hello@edababycare.com! 🌟
Absolutely! Click below to track your order:
Just enter your email and order number. Boom! Your order, tracked. 🎯 And don’t worry—you’ll also get an email with all the tracking details, so you’re always in the loop! 📧
It all depends on where you live! You can usually expect your eda package to arrive in 5-7 business days.
You'll get a confirmation email as soon as your order is placed. Then, keep an eye out for a second email with all the juicy tracking details once it ships! 🚚✨ Got questions? Shoot us an email at mail@edababycare.com. We're here to help! 📧
Need to change your order? No problem! Just email us at mail@edababycare.com with your order details as soon as you can, and we'll do our best to help. But keep in mind, our speedy warehouse elves might have already sent it on its way—they just love being efficient!
Unfortunately, we can’t add items to an existing order, so you’ll need to place a second order (yay, two peachy parcels in the mail—how fun!). For more details, check out our returns and refunds policy here.
Our founders Sonali and Rohan, bring their own respective expertise to eda.
On the outside, Rohan, a packaging expert, creates beautifully designed products that are easy to use for a parent juggling so much.
On the inside, Sonali uses her expertise to create clean formulas that are made to soothe and nurture.
We've got you covered! Check out our full policy here.
You can contact us by email mail@edababycare.com or you can reach out to us on WhatsApp +91 9152046789
As both a mother and a dermatologist, Dr. Sonali Kohli understands the journey of parenting—the love, the challenges, and the desire to provide the very best for a little one. This heartfelt understanding led her to create Eda Baby: a brand dedicated to turning everyday moments into joyful bonding experiences while offering expert care for delicate baby skin. Each product blends Dr. Kohli’s medical expertise with a mother’s touch, ensuring parents can transition from stressed to blessed with love and care.
You’re in the right place! It’s quick, easy, and ships straight to your door. Plus, you’ll be the first to snag our newest products and limited-edition treats as soon as they drop! 🎉
Ready to shop? Just hit “Add to Basket” next to any product you love. When you’re done, click “Checkout” at the top right corner and follow the steps—it’s that easy! Need help? Give our friendly team a call at +91-9152046789, or email us at mail@edababycare.com. Happy shopping! 🛒✨
When your package arrives, give it a good once-over! 📦✨ If anything looks off—like a damaged, defective, or totally unexpected item—reach out to us right away. We’ll jump in to fix it pronto! Just make sure you keep everything in its original packaging with tags, labels, freebies, and all that jazz.
And remember, you’ve got seven business days from delivery to let us know. 💌Shoot us an email at mail@edababycare.com. We've got your back!
Right now, we're keeping things local—orders are open for India only! 🇮🇳 So, shop away and enjoy homegrown goodness! 🎉
Need to tweak your order? No worries! Just shoot us an email at mail@edababycare.com with your order number ASAP. If it’s already left our hands, changing the address might be tricky—but we’ll do our best to help! 🚀✉️
Not just yet! We're keeping it local for now, but stay tuned... who knows where we'll be popping up next! 🌍📦
We’ve made paying a breeze! 💳 Choose whatever works best for you—whether it’s with your favorite debit or credit card, net banking, e-wallets, or UPI. Just a few clicks, and you’re all set! 🎉
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